I can take your ideas, drafts and multi-author projects from the idea stage to professional, brand-enhancing content and presentation. I have a great deal of experience turning complex ideas and content into user-friendly, audience appropriate documents, online or in print.
In my capacity as a business and technical writer, I have designed and written a wide spectrum of technical and client-facing documentation and communications, as well as coached both new associates and senior colleagues in business and document writing. I have interviewed and worked closely with developers, engineers and business teams to translate complex concepts into well written and designed documents. This has included many years of producing the following documentation to support a global, multi-currency wealth management platform:
- Product Data Sheets
- Release Notes
- User Manuals
- Quick Reference Guides
- Technical Documentation
- Workflows, Forms and Templates
- API guides
- Online Help
My contracts have included writing and editing articles and profiles. I have also “one voiced” documentation coming in from 20-30 authors so that it read as if from one author, and have created and maintained style guides.
Finally, I have successfully brought writing projects to completion both on-site and remotely and have collaborated with authors and subject matter experts at all levels of an organization.